Monday, May 5, 2008

microsoft Monday: outlook express "Unknown Error 0x800C0131, 0x800C0133"

Running "outlook express" [a eMail windows program] results in this error:
"An unknown error has occurred. Account: 'name', Server: '', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013x"

Possible cause:
It appears the "inbox" is limited to approx. 2500 eMails, depending on total size of attachments.

Possible solution:
1.) Create new folders. (right-click in the left-hand folder field, and select "new folder".)

     Name them "Pictures, Inspirational, Humour, Dirty... etc."
     Move existing eMails to one of these new folders.  (Preferably to a matching folder category.)

     [Click and hold on each eMail, and drag to the folder.]
     [Holding down the 'Control' key while clicking eMails, allows multiple selections.]
     [Holding down the 'Shift' key while clicking an eMail, then clicking another one further down, allows selecting a range of eMails.]

      Repeat until the inbox is a considerably smaller size.

      Attempt to download more eMail.

2.) Click 'Tools', click 'Options', click 'Maintenance', select 'Compact Messages'.
      This will take some time.

      When complete, attempt to download more eMail.

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