Monday, August 29, 2011

Comcast / Xfinity Captive Portal Loop

Symptom: The browser will continue to display something to the effect of “Oops! You cannot surf yet.even though you successfully completed the Comcast / Xfinity HSI activation procedure.

Cause: Most probably, you are running windows vista with an old router.

Possible cures:
• Reboot the computer.

• Reboot the modem and router.

• Kindly upgrade your router firmware.
Goto, search for model WRT54G Version 3, click ‘Downloads’, download the firmware file to your desktop, enter, enter ‘user’ and ‘user’, click ‘advanced’, click 'Firmware Upgrade', click ‘Browse File’, locate the firmware file on the desktop, click ‘Upgrade’, wait 10 mins for router reboot, hold breath, depending on how long you’ve been waiting; cross legs, then click your homepage browser button.*

*YMMV(**), Please don’t follow the example to the letter unless you actually *have* the Linksys WRT54G Version 3.

**Your Mileage May Vary.

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