Friday, January 23, 2009

Advanced Comcast (cable TV) remote control help:

Attempting to break down some technical information into bite-sized chunks.

[Four / five digit - device control codes here]





Overview:

The Comcast 3-Device universal remote will control up to three home entertainment devices, including the Digital Video Recorder enabled Cable Box (used by Comcast Systems).


Features and Functions:
Use the remote control's mode keys (i.e., AUX, TV, or Cable) to control a specific device. When pressed, the selected mode key will light, confirming your choice. Use the other keys to perform desired actions (click the top-right picture for a key chart).


Notes:
• A remote blinking erratically (I.E. blinking twice -for no reason) is often due to weak batteries.
• The selected mode will remain active until you press another mode key.
• Press AUX, TV or Cable once to select and control a device.
• Press Power once to turn on or off the selected home entertainment device.
• Use Setup for all programming sequences.
• Press All On once to turn on or off all programmed devices in this order: Cable, TV, and AUX. After all devices are on, Cable is the active mode. [Point the remote at the equipment until it sequences through all device lights; the remote sends commands one at a time.]
• Press On DEMAND once to access Comcast's On Demand menu (not available in all areas).
• In the AUX or mode, use the transport keys to control a VCR, PVR, or DVD player. To record a program on a VCR, press REC twice.
• In the Cable mode, use the keys to control On Demand programs.
• Press REPLAY to replay the previous few seconds of a program.
• Press MY DVR to show a list of programs that have been recorded.
• Press LIVE to return to watching live TV.
• Use A, B, or C to access interactive functionality on your cable box.
• Use Page+ (or Page–) to page up (or down) through menu screens and the interactive program guide.
• Use Guide to display the interactive program guide.
• Use Directional Arrow keys to move the cursor in the interactive program guide and menu screens.
• Use OK (Select) to select menu options, PPV events, and programs from the interactive program guide.
• Use Info to display current channel and program information.
• Use Menu to display the Quick Menu (on a Motorola Cable Box), or to access settings (on a Scientific Atlanta Explorer, Pioneer Voyager, or PACE cable box).
• Use Exit to exit the menu or guide.
• Use Help to access digital cable help.
• Use Last to recall the last channel or go back one screen in the menu.
• Use VOL+ (or VOL-) to raise (or lower) the sound volume. Also see Changing Volume Lock.
• Press Mute once to turn sound off or on.
• In the Cable mode, press FAV once to display programmed favorite cable channels.
• Use CH+ (or CH-) to select the next higher (or lower) channel.
• When controlling a DVD player, use CH+ (or CH-) to skip forward (or skip reverse) through video.
• Use the keypad (0 ~ 9) to directly select the channels (e.g., 09 or 031).
• In the TV mode, use INPUT key to switch the TV's input to view TV or video programs.
• In the AUX mode, use INPUT key to switch the VCR, PVR (or DVR), or DVD player to view TV or video. For an audio device, use it to switch to an input source.
• Use HD/ZOOM to change the aspect Ration on HD Receivers.
• Use the PIP Function keys to operate the PIP functionality of your converter and TV (If Available)


Comcast Universal (and On Demand) Remote Control TV Setup Procedure:
The Comcast Custom 3-Device universal remote control is preprogrammed at the factory to operate the Cable Box supplied by your Comcast system, an RCA TV, and an RCA VCR (in the mode).
To control devices other than default brands (excluding the Cable Box), perform the below steps; otherwise skip this section:


Comcast Universal (and On Demand) Remote Control AUX Device Setup Procedure:
1. Turn on a device (e.g., VCR or DVD Player) and, if applicable, insert media, (e.g., video cassette or disc).
• Note: Please read steps 2 to 6 completely before proceeding. Highlight or write down the codes and device(s) you wish to program before moving on to step 2

2. On the remote control, press a device key once (TV, or AUX).
• Note: Use the AUX key to program control of an Audio Amplifier or Receiver, a DVD Player, a Home-Theater-In-A-Box Device, a PVR (or DVR), or a VCR

3. Press and hold Setup until the selected mode key blinks twice, then release Setup.

4. Locate the code for your device in Manufacturer's Codes (list here, Brands are listed in alphabetical order with the most popular codes listed first.)

5. Enter the first four or five-digit code for your device. If you perform this procedure correctly, the selected mode key will blink twice.
• Note: If you enter an invalid code, the selected mode key will display one long blink and exit the programming mode. Repeat steps 2 to 5 with a valid code.

6. Aim the remote control at your device and press Power once. The device should turn off. If it does not respond, repeat steps 2 to 6, trying each code listed for your brand until you find one that works. If it still does not work, try Searching For Your Code.
• Note: If the device does not have a Power key, press the (Play) key.

7. Repeat steps 1 to 6 for another device you want to control.


Searching for a device code on the Comcast Universal (and On Demand) Remote Control:
If your home entertainment device does not respond to the remote control after trying all of the codes listed for your brand, or if your brand is not listed at all, try searching for your code.
For example, after trying all of the codes for your TV, you still cannot get the remote control to operate your TV, then:
1.) Turn on your TV

2.) On the remote control, press TV once. Then press and hold Setup until the key blinks twice, then release Setup.

3.) Enter 9 - 9 - 1. The TV key will blink twice.

4.) Press and release the digit 1. The TV Key will blink twice.
• Note: Substitute 1 with 0 if searching for a Cable code, 2 if searching for a DVD, VCR or PVR and 3 if searching for an Audio device.

5.) Press Power and aim the remote control at the TV and press CH+ one or more times until the TV turns off.
• Note: In the search mode, the remote control will send IR codes from its library to the selected device, starting with the most popular code first.

6.) Press Setup once to lock in the code. The TV key will blink twice.

7.) To search for the codes of another device, repeat steps 1 to 5, but substitute the AUX key for the auxiliary device you are searching for.


Changing Volume Lock:
The Comcast Custom 3-Device universal remote control is set at the factory to control the TV volume in all modes. However, you may change the Volume Lock setting to Individual Volume Unlock to unlock a specific device's volume controls for independent operation in its own mode (e.g., Audio Receiver volume controls in the AUX mode).
Or, if desired, you can perform Global Volume Unlock so that the volume controls of all devices can be independently operated in their own modes.


Unlocking Volume Control For A Single Device (Individual Volume Unlock):
1. Press a desired mode key where you want volume to be unlocked (e.g., AUX) and controlled within its own mode.

2. Press and hold Setup until the selected mode key blinks twice, then release Setup.

3. Enter 9 - 9 - 3 and then press VOL- once. The mode key will blink four times confirming unlock.

4. If desired, repeat steps 1 to 3 (of this section) for each device that you want volume to be unlocked.

5. Now, after you select a device that has volume unlocked (e.g., AUX), pressing VOL+, VOL-, or Mute, will control the device's volume only in its own mode.


Unlocking All Volume Controls (Global Volume Unlock):
1. Press and hold Setup until the selected mode key blinks twice, then release Setup.

2. Enter 9 - 9 - 3 and then press VOL+ once. The mode key will blink four times confirming unlock.

3. Now, volume controls for all devices can be independently controlled in their own modes.


Locking Volume Control To TV Mode (Restoring Global Volume Lock To The Default Mode):
1. Press TV once. Then, press and hold Setup until the TV key blinks twice, then release Setup.

2. Enter 9 - 9 - 3 and then press TV once. The mode key will blink twice confirming global lock.

3. Now, when you press VOL+, VOL-, or Mute, the volume of the selected device (e.g., TV) will be controlled regardless of the mode you have selected.


Locking Volume Control to CABLE, TV or AUX Mode:
1. Press and hold SETUP until the Red light flashes twice, then release SETUP.

2. Enter 9 - 9 - 3 (Red light will flash twice).

3. Press and release either CABLE, TV or AUX (Red light for selected device will flash twice).
Reassigning Device Keys
With the Comcast DVR remote, you can easily decide what device you want to add under the AUX mode.

For example, to have the unit control a TV, a Cable Box, and second TV all you need to do is enter in the TV code as follows:

1. On the remote control, press AUX once. Then press and hold Setup until the AUX key blinks twice, then release Setup.

2. Enter 1-0-0-4-7

3. The key is now ready to be programmed for your second TV. See Programming Device Control for instructions.


Programming Channel Control Lock:
By default, the remote control's channel-control capabilities are locked to the Cable Box. The affected keys are 0 ~ 9, CH+, CH-, Enter, and Last.
This will guarantee that you do not inadvertently change a channel while in the TV mode. However, you can turn off this feature to allow full access to these keys in the TV and Cable modes.

Note: This feature does not affect the AUX mode.


De-activating Channel Control Lock:
1. On the remote control, press Cable once. Then press and hold SETUP until the Cable key blinks twice, then release SETUP.

2. Enter 9 - 7 - 3. Press CH- once. The Cable key will blink four times.

3. Now, the remote control will provide TV or cable channel control capabilities while in the TV or Cable mode.


Re-activating Channel Control Lock:
1. On the remote control, press Cable once. Then press and hold SETUP until the Cable key blinks twice, then release SETUP.

2. Enter 9 - 7 - 3. Press CH+ once. The Cable key will blink twice.

3. Now, regardless if you select the TV or Cable mode, only the channel control capability of your cable box will be accessible.


Reprogramming Dual Tuner Remote for Swap button to work:
1. Press CABLE.

2. Hold SETUP until the cable light blinks twice.

3. Enter 9-9-4 (Cable light will blink twice).

4. Press SETUP once (Cable light will blink once)

5. Enter 0-0-4-9-2

6. Press SWAP (Cable light will blink twice)
• The SWAP button will now function.


Remapping Remote Keys:
The buttons on the Comcast Custom 3-Device universal remote control can be reprogrammed (remapped) to control various functions.

1. Press CABLE.

2. Hold SETUP until the Cable light blinks twice.

3. Enter 9-9-4 (Cable light will blink twice).

4. Press SETUP once (Cable light will blink once)

5. Enter code from the following Extended Function List for the function you want to program:
00018 - 0
00014 - 1
00016 - 2
00012 - 3
00019 - 4
00015 - 5
00017 - 6
00013 - 7
00146 - 8
00149 - 9
00147 - Channel Down
00140 - Channel Up
00143 - Volume Up
00145 - Volume Down

00141 - Mute
00051 - UP
00047 - DOWN
00049 - LEFT
00045 - RIGHT
00044 - Info
00048 - Help
00050 - Guide
00206 - Menu
00078 - Ok/Select
00081 - A/Lock/Triangle
00174 - B/Day-/Square
00178 - C/Day+/Circle
00144 - Power
00079 - Favorites
00082 - Music Choice Menu
00076 - Recall/Last Channel
00080 - Exit
00210 PPV Preview List
00208 On Demand

• DVR Buttons
00178 Play
00205 Pause
00209 Rewind
00207 Fast Forward
00211 Stop
00046 Record
00179 Replay
00175 My DVR Menu
00083 A/B or TV/VCR
00177 Live (DVR)
00236 Swap (dual tuner DVR)

6. Press the button on the remote for the equipment you want to control [Cable, TV, or Aux] the appropriate light will blink twice.


Motorola / Cisco/ Scientific Atlanta Remote Conversion
First, unlock the remote...
1. Hold the SETUP button until the indicator light blinks two times.

2. Enter 9 - 8 - 2. The indicator light will blink four times.
The remote is unlocked. Now enter the code to reprogram the remote from Moto to SA.

3. Hold the SETUP button until the indicator light blinks two times.

4. Enter one of the codes below.....
• Moto to SA: 0-1-8-7-7
• SA to Moto: 0-0-4-7-6 or 0-0-0-0-3 or 0-0-2-7-6

5. Press the POWER button.
If the cable box turns off, the operation was successful.
Finally, lock the remote....

6. Hold the SETUP button until the indicator light blinks two times.

7. Enter 9 - 8 - 2. The indicator light will blink four times.


Troubleshooting:
• Problem: A mode key does not blink when you press a key. (Or blinks erratically, or twice for no reason)
- Solution: Replace the batteries with two (2) new AA batteries.

• Problem: During programming, a mode key displays one long blink.
- Solution: An invalid entry has occurred. Check the key to be entered and try programming again.

• Problem: A mode key blinks when you press a key, but home entertainment component does not respond.
- Solution: Make sure the remote control is aimed at your home entertainment device and is not farther than 15-feet away.

• Problem: The remote control does not control home entertainment devices or the commands are not working properly.
- Solution: Insure nothing is blocking the front of your equipment.
Open any glass doors. (Check if the remote signal gets through.)
Try all listed codes for the device brands being set up.
Make sure the equipment can be operated with an infrared remote control.

• Problem: CH+, CH-, and 'Last' do not work for your RCA TV.
- Solution: Due to RCA design (1983-1987), only the original [TV] remote control will operate these functions.

• Problem: Changing channels does not work properly.
- Solution: If your original remote control [for the TV, VCR, etc.] required pressing 'Enter' to change channels, you may have to also press 'Enter' on this [cable] remote control after entering the channel number.

* 'Guide' button not working in TV mode? See the comments at the end of this post....

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